Front Office Management
/Looking for a Front Desk Manager who can move into a Practice Management position.
We are a small, holistic cancer clinic that offers personalized care.
We are looking for someone who can grow with us.
CHARACTERISTICS we are looking for:
• Emotionally Stable and Positive
• Dynamic person with Leadership qualities
• Highly organized, EFFICIENT, someone who works well under pressure.
• Heart for service, a high level of integrity, dependable
SKILLS we are looking for:
• Proficient in using a mac, IPAD and iPhone
• Proficient in using Google business services: email, calendar function, drive storage
• Competent in Excel, MS Word & Zoom
• Preferred experience in using Telehealth, Square, Squarespace & Facebook applications
RESPONSIBILITIES:
• Manage daily operations
o Open and Set up Office
o Schedule and Coordinate Patients
o Schedule and Coordinate Clinicians
o Manage Patient Electronic Medical Records
o Record and Update Patients’ personal and financial information
o Communicate referrals with clinicians in house and off site
o Charge and Invoice all Patients for services and goods
o Communicate with Patients with high level needs
o Do outreach through letters and educational materials with other clinicians
o Recruit for, schedule, promote and manage speaking opportunities.
o Manage staffing issues: timesheets, training, compliance
o Audit Calendar monthly for profitability and collections
o Post on social media for all events 4-5 times a week
o Send out email blasts on practice issues and education
o Coordinate and take notes for Team Meetings; Journal Club; Clinical collab
· Some financial management
· Staff Management
We are offering:
• Days: 5
• Hours:
o 40-45 hours a week, Hours can be flexible.
• A collaborative, generous and supportive team
• A healthy professional environment.
• Hourly starting, flexible and commensurate with skill and experience
Benefits include:
• 10 days paid time off
• Paid holidays
• Flexibility in how you manage your time to achieve work-life balance
• Work of meaning with a vulnerable population
• Health insurance following a six-month commitment
• Paid training in Cancer Care, Customer Service, Sales and Personal Development
• Wholesale access to natural therapies; supplements, beauty, and household products
QUALIFICATIONS:
No experience in cancer required but must have 4+ years in administrative capacity.
Associates degree preferred but experience can replace education.
Proven customer service skills
We are looking for someone who can make a long-term commitment of five years or longer.
Our email is dr.roy@aimnatural.com. Please, no phone calls, email only
We are looking forward to seeing you join our team!